Terms of Service

Welcome to Good Heart Tech. These Terms of Service ("Terms") govern your use of our websites (including goodhearttech.org, goodheart.tech, learn.goodhearttech.org, support.goodhearttech.org, and nonprofittools.org), our IT services, and any related platforms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Good Heart Tech

Good Heart Tech ("we," "us," or "our") is a 501(c)(3) nonprofit organization founded in 2019 and based in Boise, Idaho. We provide free and low-cost IT services to other qualifying nonprofits to help them modernize technology, secure systems, and focus on their missions. Our services are delivered primarily by volunteers.

2. Use of Our Website

Our website is provided for informational purposes and to facilitate contact, donations, and service requests. You agree to:

• Use the site only for lawful purposes and in accordance with these Terms
• Not use the site in any way that could damage, disable, overburden, or impair it or interfere with others' use
• Not attempt to gain unauthorized access to any systems, networks, or accounts
• Not transmit viruses, malware, or other harmful code
• Not use the site to harass, abuse, or harm others

We reserve the right to suspend or terminate access to our website for anyone who violates these Terms.

3. Our Services

We offer IT services such as computer setup and repair, website maintenance, networking, cloud services, security assessments, and consulting to eligible nonprofits. By requesting or receiving our services, you acknowledge that:

• Eligibility: Services are subject to our eligibility criteria (e.g., staff size, funding limits, organizational type). We reserve the right to decline or discontinue services at our discretion.
• Volunteer-based: Services are provided primarily by volunteers. We do not guarantee availability, response times, or completion of any particular project.
• No warranty: Services are provided "as is." We make reasonable efforts to deliver quality work but do not warrant that services will meet all of your requirements or be error-free.
• Your responsibility: You remain responsible for your own data, backups, and compliance with applicable laws. We recommend maintaining your own backups and reviewing our recommendations with qualified professionals where appropriate.

4. Donations

Donations made through our website (including via GiveButter, Venmo, or other platforms we use) are generally tax-deductible to the extent allowed by law. Good Heart Tech is a 501(c)(3) organization; consult your tax advisor for guidance. Donations are typically non-refundable. If you believe a donation was made in error, please contact us promptly.

5. Intellectual Property

Content on our websites (text, graphics, logos, images, and software) is owned by Good Heart Tech or our licensors and protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written permission. You may view and print content for personal, non-commercial use.

6. User Content

When you submit information through our contact forms, support portal, or other channels, you grant us a non-exclusive license to use that information to provide services, respond to inquiries, and improve our programs. You represent that you have the right to provide such information and that it does not violate any third-party rights or applicable laws.

7. Third-Party Links and Services

Our website may contain links to third-party websites (e.g., donation platforms, learning resources). We are not responsible for the content, privacy practices, or terms of those sites. Your use of third-party services is subject to their respective terms and policies.

8. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOOD HEART TECH, ITS DIRECTORS, OFFICERS, VOLUNTEERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless Good Heart Tech, its directors, officers, volunteers, and affiliates from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any third-party rights.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

12. Modifications

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

13. Termination

We may suspend or terminate your access to our website or services at any time, with or without cause or notice. Sections that by their nature should survive (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive termination.

14. Governing Law

These Terms are governed by the laws of the State of Idaho, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Ada County, Idaho.

15. General

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision does not constitute a waiver. These Terms constitute the entire agreement between you and Good Heart Tech regarding our website and services.

16. Contact Us

If you have questions about these Terms of Service, please contact us or email [email protected].